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System_Administrator // IT_Manager

Ivan Josiah Lapis

Driving operational excellence and vendor success through strategic IT infrastructure management and precise technical execution in Toronto.

> NODE_STATUS: ACTIVE

LOC: Toronto, Ontario

NET: linkedin.com/in/ivanlapis

USR: [email protected]

SVC: terrantech.ca

01 // Mission_Statement

I possess a proven ability to learn and streamline technical processes rapidly, a trait that directly enhances productivity and cost effectiveness across IT operations. My specialization involves managing complex data environments, hardware inventory, and resource allocation to support sustainable organizational growth. This approach remains rooted in a commitment to collaboration across diverse technical landscapes and maintaining a high standard for operational reliability.

02 // Deployment_History

IT Operations Manager

National Engineering Consulting Firm

2023 — Present
  • >> Oversee daily IT operations to ensure seamless service delivery and efficient incident resolution.
  • >> Direct relationships with IT vendors and Managed Service Providers to guarantee strict adherence to service level agreements.
  • >> Implement robust security policies that include data protection measures and regular system audits.

IT Support Specialist

Terran Tech

2011 — Present
  • >> Deliver independent IT services for residential and small business clients that range from computer repair to network deployment.
  • >> Engineer specialized IT infrastructure including security appliances and on-premise private servers.
  • >> Provide on-site assistance for external providers as a local field resource to expand regional service coverage.
  • [ Available for selective contracting via terrantech.ca ]

IT Services Specialist

National Engineering Consulting Firm

2018 — 2023
  • >> Managed company IT inventory and provided in-house technical support for diverse hardware and software needs.
  • >> Maintained data integrity for complex web platforms to enable clients to interpret performance metrics without ambiguity.

03 // Professional_Core

IT Strategy
Vendor Management
Infrastructure Mgmt
IT Operations
Project Management
Service Coordination
Remote Desktop
Data Analysis

04 // Auxiliary_Data_Points

Inventory & Logistics

I developed deep expertise in high-volume inventory management and strategic stock ordering while working within the multi-national retail sector. This background involved utilizing computerized tracking systems and first-in, first-out methodologies to ensure peak operational efficiency.

Technical Media Production

With an advanced diploma in broadcasting and film, I possess a unique technical foundation in video editing, motion graphics, and area lighting. This experience enables me to create standardized visual assets and manage complex transmedia storytelling projects effectively.

Public System Education

I spent time educating the public on new large-scale infrastructure and proof-of-payment systems. This role required translating complex regulatory policies into clear, actionable directions for a diverse user base, which enhanced my ability to simplify technical jargon.

Compliance & Quality Assurance

My background includes rigorous training in HACCP principles and food safety guidelines within busy dining environments. I successfully implemented accessibility standards and managed staff compliance protocols to ensure a consistently high standard of service and safety.

05 // Education_Systems

Computer Engineering - Networking

Centennial College // 2009 — 2011

Ontario College Advanced Diploma

Relevant Certifications

>> Salesforce Administrator Foundations >> Cybersecurity Systems >> Artificial Intelligence Fundamentals